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This company is a joke and I will not waste my time with them any more. Spent three days trying to register the tracking chip with them. Their web site is down and has been for the past three days, and no one answers the phone.
They were too rude, stupid, and nasty to provide basic assistance and behave with basic manners. When I became mildly irritated as a result the agent said they would terminate the call if I continued "acting that way." I asked what way that was and they refused to answer. These people need serious psychological help.
Is homeagain pet id & recovery service a scam or a legit company?
Travel Assistance for Found Pets. If your lost dog or cat is found more than 500 miles away from home, HomeAgain will cover up to $500 to have the found pet flown home. A microchip is the only form of pet identification that is permanent, with a unique number that cannot fall off, be altered, or be removed. Our microchips are tiny chips, the size of a grain of rice, that are implanted to ensure that they can be identified if they ever get lost or go missing. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry.
I called to set up autopay to start n December and after they confirmed it can be done, they charged me over a month early. SustainabilityInformation regarding a business’s commitment to reducing their environmental footprint and meeting sustainability goals will be shown here, if applicable. 24/7 Emergency Medical Hotline Care. Microchipping and enrolling your pet in the HomeAgain database maximizes the chance that your pet is recovered should he become lost.
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Without ID, 90 percent of lost pets will not return home. Your dog or cat will have their own online profile that you can customize to display exactly the information you want to share. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I also sense a pattern when calling them.
I've been a Home Again customer for 11 years. And, several years ago, I even did a testimonial for their corporate newsletter, praising their 24 hour medical hotline. Over the last year, their service has, in my opinion, gone from 5 stars to zero stars.
Contact Petfinder - Adopt a Pet
Opened 2 claims and haven't been able to speak to customer service. Adoption fees range from $5 to hundreds of dollars. Services also range greatly, from virtually none to full vaccinations, spay/neuter, and temperament testing/training. In almost all cases, the adoption fee is less than the actual cost of caring for the pet while it is sheltered. Some groups will not adopt outside their area and many will want to do a “home check” as part of the adoption process. We have specially trained staff dedicated to answering questions from shelter workers and placement groups.
These people do not care about you. Once they have your money, they ghost you. I had my puppy microchipped during his vet checkup. I have the microchip ID number but am not able to register it on the Home Again website. I have spent several days calling / emailing them for... I have spent several days calling / emailing them for support...
What horrible customer service with no way to get ahold of anyone. In addition to our world-class recovery service, you and your pet will benefit from a portfolio of services designed to keep your pet safe and well, and give you peace of mind. Extensive testing and long-term use have shown the HomeAgain microchip is a safe and permanent method of identification for pets. 6 to 8 million pets enter U.S. shelters each year. Finally, an easy way to carry your little guy or girl’s information with you at all times.
Please don’t contact Petfinder.com about individual pets. We don’t have any information other than what is posted on their page so contacting us will slow your search and time may be of the essence. The price to implant a microchip can vary from one veterinarian to another, but typically costs around $45. This is a one-time fee; the microchip does not need maintenance or replacement. In addition, there is an annual fee of $17.99 for your pet’s HomeAgain membership. Today, only 3 to 4 percent of dogs, and less than 1 percent of cats, arriving at U.S. shelters are microchipped.
The don't have anyone answering the phones for significant time periods. I've been on hold for 20 minutes and counting. And it's not the first time this has happened to me. I contacted them directly, 6 months ago, to complain about the deteriorated service and its no better than it was back then. I will not be renewing this service that I have previously lauded. I called with a simple login issue and a lost pet.
If you are a SHELTER or PLACEMENT GROUP and you need to know how to use Petfinder.com or need technical assistance about your pet account, then click here. To get the latest on pet adoption and pet care, sign up to hear from us. HomeAgain will enable you to easily create a lost pet poster with your pet’s picture so you can begin the search for your pet.
This had been a very robust app until recently. Ever since the most recent update, I’ve been able to filter and scroll through about four or five dogs before hitting one of the imbedded ads in the scroll feed. The first ad - no matter what it is - will cause the app to freeze for 3-4 seconds, after which you can continue scrolling through pets . Once you get to the second ad - no matter what it is - it freezes and the app locks up and closes out. This has been happening every time I have attempted to use the app in the past two weeks. This renders the app virtually unusable as, at most, I’m able to see about 10 (out of let’s say 75 filtered).
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